Call Out Services

Call Out Services per hour

Service fees and Guarantee

All call outs will be charged "to customer, and from customer" for travelling, at normal hourly rates.

Guarantee on service will be for 10 working days, this does not include the travel fees.

No Guarantee will be valid if any payment is outstanding.

More details

R469 tax incl.

More info

Service fees and Guarantee

All call outs will be charged "to customer, and from customer" for travelling, at normal hourly rates.

Guarantee on service will be for 10 working days, this does not include the travel fees.

No Guarantee will be valid if any payment is outstanding

Cash or proof of payment must be given on completion of the work

There will be no exceptions.

Call out services per hour

The technicians will have the necessary parts with them to complete the work. Please give as much information as possible re the problem of your machine.

We also do upgrades on all laser machines like upgrading software, controllers and laser tubes.

Monday to Friday: R469-48/hour vat included during working hours.

Saturday: R704.22/hour vat included.

Sunday and public holidays: R938.96/hour vat included.

Accommodation will be charged from R500 to R1000 / night should the technician need to sleep over at a guest house.

During the period of guarantee, the client will be responsible for the the transport and accommodation costs.

Travel fees

All call outs will be charged at the "to and from" customer at normal hourly rates.

Air travel fees

The customer will be responsible for booking the return ticket, breakfast, lunch, dinner and bed should the technician need to sleep over. Service charges start when the technician gets of the aeroplane, till the technician gets back on the aeroplane.

Travelling costs (return trip) and the Labour costs will be charged at the same rate.

The above prices do not include cost of parts.

Cash or proof of payment must be given on completion of the work.

There will be no exceptions.

TeamViewer free download

Free Download for software support.

Remotely fix or help with your computer driver problems.

RDCAM and RDWorks is our preferred laser software we use.